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Welcome to Holt McDougal Online Learning Registration.

You can learn more about the ins and outs of registration by reviewing the following list of Frequently Asked Questions (FAQ's):

Contents:
  1. What is Holt McDougal Online Learning?
  2. Who is eligible for a Holt McDougal Online Learning Product?
  3. Which products currently have online components?
  4. Why does registration require either a Teacher's Edition or a Key Code? Why both options?
  5. What is a Key Code?
  6. How do I get a Holt Key Code if I need one?
  7. Why do I need to identify myself as being a Teacher in a U.S. School, a Teacher in an International School, a Tutorial Service, Home School, or Private Individual with a Key Code?
  8. Why do you need my E-mail address?
  9. If I check that I would like notification of Web site events, teaching tips, and product information via E-mail, will I be "spammed?"
  10. What do I do if I lose or can't remember my account name or password?
  11. What do I do if my School is not listed when I register my Teacher's Edition?
  12. How and where do I log in to Holt McDougal Online Learning?
  13. Where can I possibly review samples of Holt McDougal Online Learning Products?
  14. What do I do if I just don't seem to be able to register for my Holt McDougal Online Learning Products?

1. What is Holt McDougal Online Learning?

Holt McDougal Online Learning connects you and your students to our Online Editions, Holt McDougal Online Essay Scoring, Quantum Artificial Intelligence Tutors, and other exciting new eLearning resources.

2. Who is eligible for a Holt McDougal Online Learning Product?

In order to register for a Holt McDougal Online Learning component you must meet three conditions:

  • You must use or have purchased Holt textbooks.
  • There must be an online component for your program (see the next FAQ)
  • You must have a Teacher's Edition or Holt Key Code for the program(s) that you wish to register. Contact your school or district's technology coordinator if you do not know whether or not your school has obtained Holt Key Codes.

3. Which products currently have online components?

To see an up-to-date list of current products that have online programs, click the following URL:

http://my.hrw.com/support/my/product_list.jsp

4. Why does registration require either a Teacher's Edition or a Key Code? Why both options?

Holt Customers/Teachers who live and teach in the U.S. will have the option to register directly for online programs, products, modules, and learning management tools by way of their Teacher's Edition ISBN or by Holt Key Code.

Other Subscribers to Holt McDougal Online Learning programs or products will receive a Holt Key Code upon purchase of an online program, product, module, or learning management tools. The Key Code will allow purchasers to register and access their subscription(s) in a secure manner.

5. What is a Key Code?

A Key Code allows Holt to distribute access to one or more online products. Key codes are 19 characters in length and contain both letters and numbers. Key Codes are not case- or hyphen-sensitive. In other words, you will not have to observe upper-/lower-case letters and you can enter a Key Code with or without hyphens.

According to terms of purchase, your Key Code (and Subscription) may have a limited "shelf life," meaning that your Key Code may only be viable for a certain period of time. Also, if you have purchased access to a program or product for a specific period of time, your subscription will begin upon registration.

Normally, your district or school's technology coordinator will be responsible for disseminating Key Codes to Teachers who are eligible.

If you are not a Teacher in a U.S. School, however, Holt will email you a Key Code within 24 to 48 hours of your purchase.

6. How do I get a Holt Key Code if I need one?

If you are a Teacher in a U.S. School and your district or school has purchased a Holt McDougal Online program or product, you should contact your district or school's technology coordinator to see if you are eligible to receive a Key Code. Please note that if you have a current Teacher's Edition for a textbook program that your school or district has purchased (as well as textbook program that has an online component as well; see FAQ 3 above), you can register if you have a Teacher's Edition at hand.

Otherwise, if you are interested in purchasing an online product, you can do one of the following:

You will be e-mailed a key code within 24 to 48 hours of your purchase.

7. Why do I need to identify myself as being a Teacher in a U.S. School, a Teacher in an International School, a Tutorial Service, Home School, or Private Individual with a Key Code?

Holt maintains a database of all Schools within the United States by Zip Code. We are therefore able to facilitate the registration process by asking U.S. Teachers to first submit their School's Zip code and then to identify the school at which they teach.

If you are a Customer/Subscriber who is not considered a Teacher in a U.S. School, we are not able to automatically derive the school or institute at which you teach (information that is valuable in authenticating your eligibility for registration).

In both cases, the information that you submit during online registration is kept private.

For more information about our Privacy Policy, please see: http://hmhco.com/common/privacy-policy-for-k-12-learning-platforms

8. Why do you need my E-mail address?

In the event that you forget or lose your password to Holt McDougal Online Learning, you can automatically request your that your password hint be sent to you. We also require your E-mail address in the event we need to contact you should a technical difficulty arise.

9. If I check that I would like notification of Web site events, teaching tips, and product information via E-mail, will I be "spammed?"

No. We would, however, like to periodically notify you of relevant instructional opportunities as they develop.

10. What do I do if I lose or can't remember my account name or password?

If you forget your password, check your files for your print out of the Registration Confirmation Page. If you cannot find it, check your E-mail for your Holt User Name and Password. Search your E-Mail for either FROM: Holt McDougal Online Learning Registration or SUBJECT: Your Holt McDougal Online Learning User Name and Password.

If you still cannot find your password, you can click the Forgot Your Password? link on the Holt McDougal Online Learning Log In Page at my.hrw.com. (located at the bottom of the page).

You will see the Recover Your Password Hint screen displayed.

  • Enter your User Name
  • Enter your E-Mail Address
  • Click Submit.
  • If you still do not derive your password from the hint you receive in E-mail, you should write or call Technical Support.

Technical Support Information
(800) 323-9239
7 a.m. to 10 p.m., Mon-Fri (CST)
Web Support: http://techsupport.hmhpub.com
Email Tech Support

11. What do I do if my School is not listed when I register my Teacher's Edition?

If the name of your school does not appear, click the HELP! My school is not listed link. You will be able to easily submit a notice to Holt. We will then contact you by E-mail to get additional information from you.

12. How and where do I log in to Holt McDougal Online Learning?

You will always log in to Holt McDougal Online Learning at the following URL:

http://my.hrw.com

13. Where can I possibly review samples of Holt McDougal Online Learning Products?

You can click the View Samples button at http://my.hrw.com or from your Subcriptions page.

14. What do I do if I just don't seem to be able to register for my Holt McDougal Online Learning Products?

Contact Technical Support.

Technical Support Information
(800) 323-9239
7 a.m. to 10 p.m., Mon-Fri (CST)
Web Support: http://techsupport.hmhpub.com
Email Tech Support

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